Firehouse Medical Terms & Conditions

The Terms and Conditions presented here apply to all purchases and sales of items offered here, and your purchase means you have accepted our Terms and Conditions of Sale. We disclaim any other Terms and Conditions contained in any customer purchase order, order form or otherwise unless expressly agreed by us in writing.

Product: Prices and charges are effective immediately when displayed on our web site and are subject to change without notice. All prices are quoted in US dollars. We reserve the right to pass on any surcharges or impose purchase restrictions or limits at any time. Prices and availability may vary at branch locations.

Charges: All orders are subject to applicable shipping, freight, taxes and processing charges. Shipping charges for ground service on all stocking orders are determined by using a flat rate table that is based on total order value. There are no additional charges for split shipments.

Sales Tax: Customers are fully responsible for payment of all applicable state and local tax, or for providing a valid sales tax exemption certificate. Tax exempt customers please call 800.508.9919.

Carrier Surcharges: Carriers may impose surcharges, which vary by carrier and may change at the carrier's discretion. Firehouse Medical will pass on the surcharge.

UPS, Fed-Ex Ground, other package carriers & Prepaid Truck Shipments (Firehouse Medical carrier): Check your order immediately upon arrival. All damages must be noted on delivery receipt. All shortages and damages must be called into Firehouse Medical at 800.508.9919 or Contact Us within 3 calendar days.

The Contractor warrants and implies that the items delivered hereunder are merchantable, fit for use for the particular purpose and will be free from defects in material and workmanship for a period of 1 year from the date of delivery. Contractor will replace, at its options, all parts found defective within the period with cost of replacement, including shipping charge to be borne by the Contractor. Under no circumstances will any equipment covered by this guarantee be returned without (a) advance written notice to Contractor, or (b) obtaining shipping instructions from the Contractor. 

The List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set. Where an item is offered for sale by one of our merchants, the List Price may be provided by the merchant. In cases of mispriced in our catalogs in which the item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

We do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered in our website is not as described, your sole remedy is to return it in unused condition.

Environmental and Safety
VOC (Volatile Organic Compounds) Limits: Firehouse Medical may be prohibited from offering certain products due to restrictions or requirements of various federal, state, local and other authorities having jurisdiction in these matters. VOC restrictions may change without notice. Purchasers should consult the regulations applicable to these products to ensure compliance. Firehouse Medical relies on the manufacturer regarding the VOC content of their products and makes no representations or warranties regarding the information provided by the manufacturer.

California Proposition 65: Some products may contain chemicals and, therefore, be subject to warning requirements of California Proposition 65. Proposition 65 requires certain chemicals identified by the State of California as causing birth defects or other reproductive harm or cancer to require written warnings on Firehouse Medical packing slips. Firehouse Medical relies on the manufacturer regarding the hazardous chemicals in their products and makes no representations or warranties regarding the information provided by the manufacturer.

MERCURY CONTAINING PRODUCTS: Some products may contain mercury and may, therefore, be subject to federal, state, or local regulations regarding their purchase, use, handling and/or disposal. Purchasers should consult the regulations applicable to their operations regarding these products. Firehouse Medical relies on the manufacturer regarding the mercury content of their products and makes no representations or warranties regarding the information provided by the manufacturer.

Material Safety Data Sheet (MSDS): Material Safety Data Sheet (MSDS): A document required by the Occupational Safety and Health Administration (OSHA) providing specific Safety, Health and Environmental information about a product deemed to be hazardous (e.g. Hazardous Ingredients, Physical Hazards, Health Hazards, Safe Handling, Control Measures and more.)

Manufacturers or importers are required to produce MSDSs and employers are required to have them available for their staff as per OSHA's Hazard Communication Standard 29 CFR 1910.1200. Firehouse Medical expressly relies on the evaluation of the chemical manufacturer/importer contained therein. Firehouse Medical makes no representation or warranty concerning the accuracy of information or recommendations made by the manufacturer or importer on an MSDS and customer is responsible for reliance on or use of such information.

Firehouse Medical provides Material Safety Data Sheets when required. An MSDS will be provided for a product when: You order the product for the first time, an updated MSDS is received from the manufacturer/importer; or you request another MSDS. MSDSs will be provided by contacting Firehouse Medical at 800.508.9919.

Handling and Disposal: Numerous Federal, State, and local codes, regulations and laws may apply to the disposal of products. Customer is solely responsible for proper handling and disposal of purchased items and should review and ensure compliance with all such codes, regulations and laws.

If a shipping error occurs due to Contractor's error, the Contractor will pay freight both ways for return/exchange of products. If an ordering facility error occurs, the ordering facility will pay return freight. No restocking fees will apply either way. Please call Firehouse Medical, Inc. customer service department at (800) 508-9919 for a return authorization number (RA#).

Terms of Use

From time to time, other Web Sites may provide hypertext links to this Web Site. No such Links shall imply any relationship or connection between Firehouse Medical and the operator of the Web Site containing the Link to this Web Site. Firehouse Medical has no liability to you arising out of your use of any Web Site that provides Links to this Web Site.

The trademarks, logos and content displayed on this Web Site are the property of Firehouse Medical or other third parties. Users are not permitted to use any content without the prior written consent of Firehouse Medical or such third party which may own the Mark.

The information available on this Site is the property of Firehouse Medical and its Supplier Partners and is protected by copyright and other intellectual property laws. All rights not expressly granted under this Agreement are hereby reserved by Firehouse Medical No act of downloading any portion of this Web Site will constitute a transfer of title in such material.